Here is a complete list of the most frequent asked questions on Xcaret transportation.
When staying in a Cancun hotel how do you get to Xcaret Park? There are many ways to get to the Park. The Xcaret Tour with transportation picks you up from your hotel lobby/ meeting point with other guests (7-8:00am) arriving at Xcaret Park around 10:00 am (return schedule will depend if you choose to stay for the Xcaret Night Show). One can also arrange for a non-stop private transportation in an air-conditioned van that fits groups of 6 persons. Rental cars offer the ultimate comfort and privacy. There are also taxis, and a bus that departs from downtown Cancun.
Is transportation included in your Xcaret Tickets? No. You must purchase the Xcaret Tour with transportation. If you book the Xcaret Tour from a travel agency or tour desk, it will include round-trip transportation in an air-conditioned bus that picks you up from your hotel.
If you book your Xcaret Tour with transportation directly from the Park (through the official Web site/ or by phone) you will enjoy a transfer in a colorful bus that departs from the meeting point at Xcaret Information Center located right across Plaza Caracol Shopping Mall in Cancun´s Hotel Zone (departs 8:30 am). The meeting point in Playa del Carmen is located next to the ferry dock (departs 9:00am).
What are the best driving routes to Xcaret Park? The Federal Highway 307, Puerto Juarez-Chetumal is the only one route that connects Cancun and the Riviera Maya with Xcaret Park. The Park is located at Km 282, only 5 minutes away from Playa del Carmen.
Is parking available in Xcaret Park? Yes, parking is available at Xcaret Park and it´s free for the length of your stay.
How long does it take to Xcaret Park? When leaving from Cancun, it takes approximately a one-hour drive to the Park. From Playa del Carmen it´s a 15-minute drive.
If arriving by cruise ship to Cancun, will I be able to take Xcaret Tour? The Xcaret tour with transportation included is not recommended if you are arriving by ship. Your schedule as a rule will not fit the departure and return times of the tour. Its best to take a cab so you can dispose of your own time.
What are the schedules of public buses to Xcaret Park? The public bus departs from the ADO bus terminal located downtown Cancun or Playa del Carmen and leaves every hour from 8:00-11:00 am. It costs approximately $5.00 USD and drops you off on the highway, where you can take the free shuttle to Xcaret Park´s main gate.
How much does a taxi charge to Xcaret Park? Taxi rates will vary from your hotel location. From Cancun´s Hotel Zone it will cost around $100 USD, from downtown Playa del Carmen it will be approximately $15 USD. Capacity is up to 4 people. We suggest to confirm price with driver first.
